10A Westfield Place, Blacktown, NSW, 2148, Australia
+61 2 7804 1897
study@primelc.com.au

FAQ’s

PrimeLC: English Test Preparation

IELTS

We offer 3 IELTS courses at the moment:

IELTS Expert
18-hours of intensive training at our Blacktown Centre
Free IELTS kit
Free full mock test with score report and recommendation
Free 3-months access to IELTS Master online course

IELTS Workshop
Full-day workshop (8 hours) at our Blacktown Centre
Free IELTS kit
Free 3-months access to IELTS Master online course

IELTS Master Online
This is a comprehensive online preparation course for the IELTS test developed by our learning partner IELTS Online by Macquarie University Sydney.

You may visit this link to get more information about our programs.

IELTS Master Online is a comprehensive online preparation course for the IELTS test developed by our learning partner IELTS Online by Macquarie University Sydney.

***If you are based in Sydney, you have access to a free full mock test which will give you an idea of how much you will score in the IELTS.

You may register online here. The payment details are also in the form. Once we receive your payment, you’ll receive a confirmation and the link to the e-learning site, as well as your username and password

IELTS Expert is a program you can choose if you want to have intensive training during weeknights.

The IELTS Workshop we offer is suited for those who have limited time to prepare and we offer these on Saturdays.

Both programs are offered with the privilege of a 3-months online access developed by our learning partner, Macquarie University Sydney.

If you miss a class, you may still finish your course. We may also be able to accommodate you for the next group’s sessions to make up for the session you have missed. This will depend on seat availability.

However, if you miss the first few sessions, that may be considered a deferral. If you have already been booked for the IELTS Expert Course or the IELTS Workshop, but you are not able to attend for any reason, you may request to reschedule at least 5-business days prior to the start of your confirmed session. This request must be sent via email to study@primelc.com.au

We encourage you to complete the full 8-hour session to optimise your learning. This is why you should ensure your availability before booking a class.

Booking your IELTS test is easy. Locate your closest IELTS test centre. Once you find an IELTS test centre and a test date that suits you, follow the steps to book your test. You will need your passport handy to enter your identification details.

PTE

1. Click this link to see the full list of the courses offered by PrimeLC

2. Choose from the courses that will best suit you

3. Click Register

4. Fill out the form and then click Submit

5. A confirmation will be sent to the email you’ve provided

PTE Expert is a program you can choose if you want to have intensive training during weeknights.

The PTE Fast Track program is suited for those who have limited time to prepare and we offer these on Saturdays.

We offer the following PTE courses:

PTE EXPERT
18 hours face to face training and coaching
6 months online course provided by E2Language

PTE FAST TRACK
8 hours face to face training and coaching
6 months online course provided by E2Language

The most acceptable identification is your passport.

Palm vein recognition scans the vein inside your hand to create a digital template that represents your palm vein pattern. This is additional security identification before taking the PTE exam.

No, you don’t have to learn any special computer skills to take this test.

PTE uses standard QWERTY keyboard, if you are not familiar with QWERTY keyboard, it may be helpful to practice with one before you take this test.

PTE Testing Centre provides laptop, however some participants prefer using a device they are more familiar with. You are free to bring your own laptop.

Contact the relevant customer service team as soon as you know you are going to be late. If you arrive up to 15 minutes late you may still be allowed to take it. You will still get the full three hours to complete the test. If you arrive over 15 minutes late you will not be allowed to take the test and you will lose your fee.

If you fail to turn up to your appointment you will not generally receive a refund.

You may receive a partial refund if you cancel your test before the appointment date.

Notification should be at least two weeks or a month before the exam.

General

You can pay through bank transfer with bank details below:

Account Name: Prime LC
BSB: 032 277
Acct No: 504638

Please note, that if you choose bank transfer, make sure to email us a screenshot of your Bank Transfer Confirmation in order for us to confirm your booking payment. Send it to study@primelc.com.au

You can also pay through credit card or debit card. A link to the payment gateway will be sent to you via email.

Normally, we encourage our students to pay through card or bank transfer for faster processing.

You may also transfer the payment online to our account.
BSB 032 277
Account No. 504638.

However, if these are unavailable to you, you can request a schedule to make the payment either in our Parramatta head office or in the centre in Blacktown.

The fee must be paid before the course commences. This is because our seats are by reservation and we prioritise those who have made a full payment.

You should receive an email confirmation of your payment and enrolment. The schedule will also be emailed to you.